Feb 25, 2024 | Eddie Hartwig

IRS Direct File is a model for government service delivery

My op-ed on IRS Direct File and the value of thoughtful, iterative product delivery in government was published today in The Hill.

IRS Direct File will be a win for taxpayers We’re about to enter tax season and, for once, the roles are reversed. Taxpayers have reason to be happy, while tax prep companies have made it clear they are not pleased. thehill.com